Product enquiries: mail@roundhq.co.uk
Talk to RoundHQ
Questions, setup help, billing, or support.
Use the right route for the quickest answer: public product questions, workspace support, billing help, or setup guidance for moving your maintenance business into RoundHQ.
Workspace support: use the in-app helpdesk from your account
Billing or setup help: include your RoundHQ workspace email
Contact
How to reach us.
If you are looking at RoundHQ for the first time, contact us with the size of your team, the type of maintenance work you do, and what you currently use for scheduling, quotes, invoices, and payment tracking. If you already have a RoundHQ workspace, the best place to get help is the support area inside your account. That keeps your ticket, replies, and files attached to your workspace so the conversation is easy to follow. For billing questions, workspace setup, or product feedback, include the email address used for your RoundHQ account and any useful screenshots or files.
Contact routes
Send the right message to the right place.
Choose the route that matches what you need. Workspace support works best through the in-app helpdesk because it keeps tickets and files attached to your account.
Product questions
Ask about features, pricing, setup, or whether RoundHQ fits your maintenance workflow.
Email mail@roundhq.co.ukWorkspace support
Already using RoundHQ? Open a ticket from your account so replies and files stay attached to your workspace.
Open supportBilling help
Use the billing area to manage your plan, update payment details, or check subscription status.
Manage billingSetup guidance
Tell us your team size, customer count, and current process for rounds, quotes, invoices, and payments.
Email setup detailsReady when you are