Complete operating system

Everything a maintenance business needs to run the week.

RoundHQ replaces scattered spreadsheets, notes, diaries, route lists, quote documents, invoice trackers, and payment chasing with one focused workspace for garden and property maintenance teams.

CRM, leads, quotes, invoices, payments, rounds, route map, and visit history

Built for weekly, fortnightly, monthly, residential, and commercial maintenance work

Growth tools include staff permissions, RAMS, advanced insights, and customer profitability

Features

The operating layer.

Start with your customer records: names, addresses, access notes, service prices, documents, visit history, and the small details that keep work moving smoothly. Plan recurring rounds by week, day, rotation and customer type. See who is due, log completed or missed visits, keep the route visible on a map, and give staff the right level of access. When work changes, RoundHQ keeps the admin close to the job: capture leads, create quotes, convert accepted quotes into scheduled work, send invoices, record payments, and understand what is still owed.

Feature set

The tools are connected because the work is connected.

Leads, customers, rounds, quotes, invoices, payments, staff, and reporting all share the same operating context, so you are not rebuilding the same job information in five different places.

Starter

Leads inbox

Capture new enquiries and keep them close to the customer workflow instead of losing them in messages or notebooks.

Starter

Customer CRM

Store customer details, service notes, addresses, prices, documents, and visit history in one record.

Starter

Recurring rounds

Plan weekly, fortnightly, monthly, residential, and commercial work by week, day, and rotation.

Starter

Route map

See daily work geographically so route order, travel, and job locations are easier to understand.

Starter

Quotes

Create professional quotes and move accepted work into the schedule without rebuilding the job from scratch.

Starter

Invoices

Send invoices, track recurring billing, attach invoice PDFs, and keep payment status visible.

Starter

Payment tracking

Record what has been paid, what is still owed, and where cash, monthly, and transfer payments stand.

Starter

Visit history

Log completed and missed visits so service history is not scattered across paper, memory, and messages.

Growth

Staff permissions

Give staff access to the right parts of the workspace while keeping sensitive settings controlled.

Growth

RAMS generator

Create risk assessment and method statement documents for commercial maintenance work.

Growth

Customer profitability

See paid revenue, outstanding work, visit counts, and profitability signals by customer.

Platform

Support helpdesk

Keep customer support tickets, replies, internal notes, and file attachments attached to the workspace.

Workflow

From new lead to paid invoice.

RoundHQ follows the way a maintenance job actually moves through the business, from first contact through to completion and payment.

1

Capture the enquiry

Log the lead and keep the customer details ready for quoting and follow-up.

2

Quote the work

Build a quote, send it, and convert accepted work into scheduled jobs.

3

Plan the round

Slot recurring and one-off work into the right week, day, and route.

4

Complete the visit

Track completed or missed visits, notes, staff activity, and customer history.

5

Invoice and collect

Send invoices, record payments, and see what still needs chasing.

Ready when you are

Bring your customers, rounds, quotes, invoices, and payments into RoundHQ.

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